Below are the contact details of each of our authorized distributors as well as the credit card descriptors that appear on your credit card statement when you purchase a subscription from them. We only issue the Avast subscription after the full payment is received. For instance, for Avast mobile products purchased from Google Play or iTunes, the return policy of the vendor applies. Before contacting Avast support regarding a wire transfer purchase, allow a minimum of seven days for the funds to reach our distributors. We stop phishing attacks, show user reviews, and warn you if a site is deemed untrustworthy by our community of 400 million. For most products, you can view your activation code or download your license file directly from your when you log in with the email address you used to make your purchase. For other products, and provide your name and order number so that we can identify your order.
For Avast Antivirus, you can also of your license file by providing the email address you used to make the purchase. We stop phishing attacks, show user reviews, and warn you if a site is deemed untrustworthy by our community of 400 million. If our system fails to connect the renewal request properly, so that we can extend your subscription manually. To request a refund for an Avast product for Windows or Mac, and provide your name, order number, and the reason for your refund request. When you renew an Avast software subscription before your current subscription expires, the new subscription period automatically includes the amount of time remaining on your previous subscription.
If you're unsatisfied with the outcome of an order inquiry or feel that your case requires further review,. How can I obtain a copy of my order invoice? Refer to these details to help you identify which Avast distributor you purchased your subscription from. What can I do if I am not satisfied with how Avast Support handled my order inquiry? Avast offers a 30 day, money-back guarantee from the date of purchase for most products. . Avast Browser Security - web reputation plugin Avast-powered security for your Edge browser. To arrange a refund, refer to our for more information.
Avast Support aims to handle each issue fairly based on your specific case and our existing policies. If you purchase a subscription for an Avast product from the official Avast website or from the user interface of your Avast software product, the transaction and order is fulfilled by one of these authorized partners. Payments made by wire transfer can take several days to clear depending on the country where the transfer originated. Renewals How do I cancel automatic renewal of my Avast subscription? Depending on your preference, we can combine your orders to extend your Avast subscription period or refund the duplicate order. Once we identify your order, we will adjust your email address and resend the subscription details to you. If your order is duplicated, so that we can assist you. If you need to update your email address or other customer details, and provide both your new and former details, as well as your order number if possible so that we can update your details in our customer database.
If you are still unable to locate your order confirmation email or obtain a license or activation code, and provide the Full Name and Street Address that should appear on your order. Your order number can be found in your order confirmation email. Avast has partnered with established eCommerce providers that manage the online sales and distribution of our software products and services. General How can I update my email address and other customer details? Subscriptions How can I obtain a copy of the license file or activation code for my subscription? Avast Browser Security - web reputation plugin Avast-powered security for your Edge browser. If the newly downloaded license is also modified or corrupted, and provide your name and order number so that we can identify your order.
How can I request a refund? Restrictions apply to certain orders according to the terms and conditions presented at the time of purchase. If you see a charge on your credit card that you do not recognize or you need assistance with an order, contact your authorized distributor directly. For Avast Antivirus, you can also of your license file by providing the email address you used to make the purchase. Refunds What is the refund procedure for Avast products? Before applying for a refund, you may want to refer to our support articles for help with your product. For more information, contact or directly. What can I do if my order is duplicated? If you do not receive your subscription after seven days, for assistance. Order Processing How long do orders paid by wire transfer take to process? What do I do if the license file from my order confirmation email is modified or corrupted? Order confirmation emails can take several hours to process and send.
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