When the sales person came over, he turned my frustration completely around, and he did not even know I was frustrated. Who would've thought this could happen 15 years ago? I wasn't going to wait around for six hours for it, but I decided to wait around for a little while and get some shopping done anyway. Hopefully this will be resolved soon. Everyone gets funneled to the ridiculously named concierge like we're in some snooty Paris hotel station that invariable has a line of people with varying needs Genius Bar questions, repairs, new purchases, warranty questions, iPhone activation issues, etc. We went there for the food and weren't disappointed. Choose a category that your issue.
Even for Mac veterans, there's often no substitute for sitting down in front of a machine when Apple updates the lineup - is this enough of an improvement for me to upgrade? Wouldn't it be nice to skip the trip to the mall and Internet chat instead? Most retailers do not buy directly from vendors unless their annual purchase amount is above a certain level or unless they are one of a special breed. Will it be hard to carry around? I know I will be an Apple Customer for a long time because these employees turned me into a raving fan. Some time in the last few days, Apple modified the procedure slightly so that customers no longer have to pick a product that they have already registered. My wife's MacBook Pro battery started dying prematurely; the expert at Montgomery Mall who examined it said we'd have to make an appointment to see if it could be covered under warranty. It was a busy Saturday at the Apple store in King of Prussia. According to insiders, the employees' complaints haven't been fully investigated by the company's human resources department.
I like that I can schedule my appointment on line. This place will trick you into eating so much of the bread, you will not want to eat your meal. Or get a new battery or power cord on the spot. When the iPhone was first released, the Montgomery Mall Store was a bit disorganized, and it appeared to take the staff a while to get used to the colored-t-shirt job distinctions, but the only issue I've run into lately has been because the Store was crowded. He looked up the appointment, was thankful that I had pasted in the diagnostic info, and verified the problem. A Time Capsule can be used with Windows boxes I don't own one, but I looked it up on-line. I will definitely use them again.
I do have to be selective at the times I go due to how busy they are. We were fortunate enough to be able to sit outside upstairs for dinner, and we enjoyed a great evening. I cannot get through to a specialist for the life of me. I was laughing and pissed at the same time lol. He was very efficient, quick and apologetic. First, they stores are ugly. When I look at the wait - any time, any day - at Union Square's San Francisco Genius Bar, I cringe.
You will need to describe what issue you are experiencing, and you should then be offered different support options, such as calling Apple Support, doing a live chat, or now, scheduling a Genius Bar appointment. The cycle count is hang on, I'll look. If you made a Genius appointment, you will receive an e-mail about that appointment. Depending on how busy they are, that can take a while—sometimes hours. And I can usually find something read my other reviews. He was having small talk as we were doing the order.
Here is the post from It is not about being a Mac person or a Windows person. In my experience, quality varies significantly between Apple Stores. While Jobs later helped to oust Amelio, Jobs himself would probably have never come back to Apple without the deal Amelio created. This article is from the archive of our partner. One part of that map that Apple Stores stay well away from, however, is bait and switch.
If it occurs, it would be the first such labor action by Apple store employees. For those looking for the convenience of the Genius Bar from the comfort of their own MacBook, sadly this service won't do that, making it unhelpful for a lot of people. The pizza, which is usually a good fail safe, was underbaked and limp. Ipad The method on the iPad is similar, yet a little changed due to the design of the app. If I can't get it at an Apple store, I go online. The warranty doesn't cover personal damage. He helped a client with her purchase and was professional yet relaxed.
Ordered on the 21st of August and shipped on the 23rd, the web order information stated the gift card would deliver by the 26th. I did not leave the computer with them. How to fix up a Genius appointment at an Apple Store Apple Support app. My iBook mid-2005 model lost a key-cap. Stores generally intend for their customers to walk around browsing their wares.
Anyway, the moral to all of this is great products are just part of the picture. It isn't yet updated, however. And for Apple items, I've found that I am smack in the middle of a 35-45 minute commute to one of four Apple stores Bridgewater, Freehold, CherryHill and KoP Mall. I also purchased a case for my sons iPod Touch and feel the price is competitive. The worst day at an Apple Store is better than the best day at Fry's customer service-wise.
He immediately stopped and said we can save you money, you get a discount. Now, staffers at the Alderwood Mall Wash. They went back and forth for 10 minutes without any progress. The kids Apple hires these days just don't know much about the products other than how to sell them. People were touching their ears, saying code words, and blocking the exits. After spending ten minutes browbeating three different people, someone agreed to answer my question. But, Apple doesn't give us that because it wants to get us in the store -- even if that means an inconvenient trip for many.